Terms and Conditions for ProToys.co.uk
Effective Date: 29th March 2023
Welcome to ProToys.co.uk! These Terms and Conditions govern your use of our website and services. By accessing or using our website or services, you agree to these Terms and Conditions.
1) Use of Website and Services
You may use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use our website or services in any way that violates any applicable federal, state, local, or international law or regulation.
2) Account Registration
To use certain features of our website or services, you may be required to register for an account. You agree to provide accurate and complete information when creating your account and to update your information as necessary. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
3) Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of ProToys.co.uk or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content without our prior written consent.
4) Products and Orders
Our website may offer products for sale. By placing an order through our website, you agree to the terms and conditions of sale, including pricing, payment, shipping, and return policies. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.
5) User Content
Our website may allow users to submit or upload content, such as product reviews or comments. You agree not to submit any content that is unlawful, defamatory, or infringing of any intellectual property rights. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
6) Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not warrant that our website or services will be uninterrupted or error-free, or that any defects will be corrected. You assume all risks associated with your use of our website or services.
7) Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any damages of any kind arising out of or in connection with your use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
You agree to indemnify and hold harmless ProToys.co.uk, its affiliates, officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising out of or in connection with your use of our website or services or your violation of these Terms and Conditions.
9) Cancellation Policy
We understand that there may be circumstances where you need to cancel your order, and we aim to make this process as simple and straightforward as possible. Please note that this policy applies to all products and services purchased through our e-commerce site.
If you wish to cancel your order, please contact us as soon as possible by emailing firstname.lastname@example.org, with the subject line "Cancellation Request". Please include your order number and the reason for cancellation in your email.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason. If you exercise this right, we will refund you the full purchase price of the goods, including any standard delivery charges, within 14 days of receiving the goods back from you. You are responsible for the cost of returning the goods to us.
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be returned in original condition & packaging.
3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.
4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
5. The goods must be received back within 30 days from the day your customer received their order.
6. Lingerie and items of clothing are non-refundable and non-exchangeable.
7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.
10) Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England. Any legal action or proceeding arising out of or in connection with these Terms and Conditions must be brought in England and Wales and you consent to the exclusive jurisdiction of such courts.
11) Changes to Terms and Conditions
We may update these Terms and Conditions from time to time by posting the updated version on our website. Your continued use of our website or services after such changes constitutes your acceptance of the updated Terms and Conditions.
If you have any questions on email@example.com.